Frequently Asked Questions

Where is Troy Self Storage located?

Troy Self Storage is located at 21590 James Madison Hwy, Troy, VA 22974.

When can I access my unit?

Access your unit 24/7.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay. We also have a 24/7 kiosk available.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items or liquids.

How do I move out?

Give us a call so we can start the move-out process, we'll make it as effortless as possible!